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In a nutshell, Backroad-goods.com appears unsafe.
Backroad-goods.com presents itself as a friendly shop selling handmade and outdoorsy goods. The photos are warm and the story is appealing. Customer reports paint a different picture, so let us look at what is known about the store.
The site has a low trust score on ScamAdviser. You can see the details in the ScamAdviser report for Backroad-goods.com. A low result means the checker found signs that the site may be risky, and buyers should look closely before paying.
The store says it is owned by Ecomcloud Trading LLP. It lists the phone number +1 724-865-6422 and a physical address at 32 Kinburn Street, SE16 6DW, London, United Kingdom.
The store says it is owned by Ecomcloud Trading LLP. It lists the phone number +1 724-865-6422 and a physical address at 32 Kinburn Street, SE16 6DW, London, United Kingdom.
A US-style phone number paired with a London address is already a little odd for a shop that markets itself as a small family seller. More important, the same details are used by other doubtful websites, including Craft-folk.com. Users have called that site untrustworthy, and you can read one such discussion in this Reddit thread on r/ConsumerAdvice.
When several stores share one company name, one phone number and one address, they are probably run by the same people. That is common with dropshipping operations that open many shops with different names. If one store gets a bad reputation, the operators simply move customers to the next one.
On Trustpilot the store has a 2.2 star rating. You can see the reviews on its Trustpilot page.
One buyer ordered two sets of bee-attracting flowers that looked large on the website. They turned out to be about 3cm across, too small to hold water. The buyer also pointed out that the parcel came from China, while the ad had suggested an elderly woman in the Australian outback. That mismatch between the story and the shipping origin comes up again and again with stores of this kind.
Another reviewer wrote that the store claims items are handmade but is just "on selling cheap temu products at 4 times the price." If that is true, you are paying a large markup for mass-produced goods and waiting a long time for them to cross the world.
Many of these shops invent a personal backstory to build trust. The seller is a grandmother, a craftsman or a small farm family. The words feel human, which is the point. But a story on a website is easy to write and impossible to check, so look for evidence elsewhere. Reverse image searches can show whether the same product photos appear on cheap marketplaces, and comparing prices there can quickly show how much extra you are paying.
Save your receipts and screenshots, then contact your bank or card provider about a dispute. Report the store through the U.S. Federal Trade Commission's consumer site so the complaint is on record. Leave an honest review too, since it helps the next buyer.
A low ScamAdviser score, company details shared with other doubtful stores, a 2.2 Trustpilot rating and reports of misleading product claims add up to a clear message. We recommend that shoppers stay away from Backroad-goods.com.
Some fake shops fool even careful buyers. Check your Scam IQ with a short test and see how quickly you would spot the warning signs.
This article has been written by a scam fighter volunteer. If you believe the article above contains inaccuracies or needs to include relevant information, please contact ScamAdviser.com using this form.
Adam Collins is a cybersecurity researcher at ScamAdviser who operates under a pseudonym for privacy and security. With over four years on the digital frontlines, he specialises in translating complex threats into actionable advice. His mission: exposing red flags so you can navigate the web with confidence.
